Authors:
Muhammad Asif Khan, Hapzi Ali

Addresses:
Department of Economic and Business, Bhayangkara University, Jakarta, Indonesia. baristerasi@yahoo.com, hapzi.ali@gmail.com

Abstract:

This literature review investigates the pivotal role of Executive Support Systems (ESS) in advancing Corporate Social Responsibility (CSR) and sustainability initiatives within organizations. As businesses increasingly integrate environmental, social, and governance (ESG) factors into their strategies, the study examines how ESS facilitates data-driven decision-making for executives focused on embedding sustainability into operational practices. Synthesizing findings from 30 recent studies, it identifies essential ESS capabilities, including multi-source data aggregation, scenario modeling, predictive analytics, and real-time monitoring, which collectively enhance alignment between CSR efforts and strategic objectives. The review demonstrates ESS's influence on improving executive decision-making, performance tracking of CSR initiatives, and stakeholder engagement through transparent communication platforms. Additionally, it highlights significant research gaps concerning ESS application across diverse industries and cultural contexts, underscoring the necessity for empirical studies to assess its effectiveness in achieving sustainability outcomes. The study concludes with practical recommendations for leveraging ESS to fulfil CSR objectives and outlines a roadmap for future research aimed at optimizing ESS functionalities to address global sustainability challenges.

Keywords: Executive Support Systems (ESS); Corporate Social Responsibility (CSR); Sustainability Initiatives; Stakeholder Engagement; Decision Support Systems (DSS); Sustainability Programs.

Received on: 07/01/2024, Revised on: 17/03/2024, Accepted on: 27/04/2024, Published on: 03/06/2024

DOI: 10.69888/FTSTPL.2024.000233

FMDB Transactions on Sustainable Technoprise Letters, 2024 Vol. 2 No. 2, Pages: 90-98

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