Authors:
Gyan Thea Dionisio, Gerard Christopher Sunga, Haofeng Wang, Janet Ramos

Addresses:
1,2,3,4Department of Graduate School, University of the East, Manila, Philippines. dionisio.gyanthea@ue.edu.ph1, sunga.gerardchristopher@ue.edu.ph2, wang.haofeng@ue.edu.ph3, janet.ramos@ue.edu.ph4

Abstract:

The research paper explores the influence of the Quality Management System (QMS) on professors' teaching styles in a university. Data was collected from 29 respondents through surveys and document analysis using a quantitative approach. The findings indicate that the QMS positively impacts professors' teaching styles, particularly regarding course planning, continuous improvement, clear learning objectives, and addressing student needs. The study also identifies challenges and barriers professors face in implementing QMS policies, such as lack of time and resources, resistance to change, and unclear communication of QMS goals. Furthermore, the research highlights the perceived benefits of the QMS for graduate school, with respondents strongly agreeing that QMS practices are crucial for enhancing the quality of education and positively influencing student learning outcomes. The study emphasizes the significance of feedback as an integral part of the QMS, with the Graduate School implementing a survey for faculty and university services to gather student evaluations of professors' teaching approaches and styles. The research underscores the significance of the QMS in enhancing the quality of education and teaching practices at the Graduate School. The study also acknowledges limitations and suggests future research directions, aiming to expand the scope of the research to include a broader range of graduate schools and perspectives. Overall, the findings contribute to the ongoing discourse on the implementation and impact of QMS in higher education institutions.

Keywords: Quality Management System; Individual Teaching Styles; University Professors; Higher Education Institutions; Schools and Colleges; Educational Organization; Organizational Excellence.

Received on: 29/10/2022, Revised on: 02/02/2023, Accepted on: 09/04/2023, Published on: 07/12/2023

FMDB Transactions on Sustainable Technoprise Letters, 2023 Vol. 1 No. 2, Pages: 82-94

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